Refund and cancellation Policy

Refunds 

All purchases are final. Deposits are non-refundable, no exceptions. It is used to confirm your appointment, and to ensure you will show up to your appointment . This is to prevent no-shows and to guarantee you an appointment spot.  Your remaining balance of the selected service must be paid at the end of your appointment. **To view accepted payment options visit FAQ tab**. The final payment is non-refundable as well.  ​ However, We are able to transfer your deposit to another appointment time slot, only upon availability of another appointment slot, and only if you give at least a 72 hour notice. We can transfer your appointment time up to 2 times, the first being complimentary, after the  2nd transfer, there will be an extra $40 charge. All transfers must have a 72 hour notice, otherwise you will not be guaranteed a transfer. Less than 24 hour reschedule notice will be charged an additional $100 fee for time inconvenience. ​ Please contact Us via phone call if you have not received a response to your appointment transfer date request in 24 hours.  ​ Cancellations Appointments are to be canceled at least 72 hours prior. Deposits are non-refundable. Deposits are non-transferrable after cancelling an appointment. New deposit for new appointments. If appointment is canceled within 72 hours of the appointment, next appointment will require an additional $100 to total service charge, paid in the deposit. If you are a no-call / no-show, you will be charged for the full appointment and may result in an immediate ban from booking EXCEPT if your reach out within 24 hrs of scheduled appointment, We do understand emergencies happen but out of curtesy to our time as artist our time is very valuable. IF approved your next appointment will require a new deposit. Appointments cancelled within 24 hours of the appointment time will be charged $100 inconvenience fee on the card on file.

Cancellations

Appointments are to be canceled at least 72 hours prior. Deposits are non-refundable. Deposits are non-transferrable after cancelling an appointment. New deposit for new appointments is required. If appointment is canceled within 72 hours of the appointment, next appointment will require an additional $100 to total service charge, paid in the deposit. If you are a no-call / no-show, you will be charged for the full appointment and may result in an immediate ban from booking EXCEPT if you reach out within 24 hrs of scheduled appointment. Appointments cancelled within 24 hours of the appointment time will be charged $100 inconvenience fee on the card on file.  

CHANGE OF POLICY

We have the right to make changes to our Refunds and Cancellations policy terms and conditions at any time. Any changes will be posted on the website. 

It is your responsibility to check the policies whenever you use our Service.